is to provide and promote the highest-quality service that meets our Clients' needs as effectively as possible.
We believe this aim is best met by having well-trained, highly-motivated and professionally-led staff who are aware of their legal, ethical, health and safety requirements and duties.
We recognise that for our service users the most important people in our organisation are the care and support workers with whom the service users will have regular contact. Our staffs have a wide range of qualifications and we are committed to providing continuing training and development to the highest standards. The range of training that is provided to all staff includes:
Training starts from the first interview with potential staff and continues for the duration of their time with us. Featuring refresher courses, supervision sessions, Care Team meetings, direct observations, professional discussions and shadowing visits to Clients, training is designed to keep Carers aware of best practices and all legislation changes. Within 12 weeks of employment with Pringles care service all employees are required to complete the Home Care Worker Induction Programme, which includes six mandatory courses:
Common Induction Standards
Moving and Handling for Beginners
Care Worker Handbook – Pringles Care Policies and Procedures
Health and Safety at Work
Food and Hygiene
After completing the Induction Programme, Carers are given the opportunity to completed the following courses. All our courses are designed to meet national regulatory requirements and help individuals gain new skills or refresh existing ones.
Carers are also given the opportunity to start and complete NVQ Diploma at Level 2 and 3 in Health and Social care.
Training courses we provide
Observation skills for carers
Communication and record keeping
Principle of implementing duty of care
Health and safety Foods Hygiene
Safe guarding Adults
Role of support worker
Person Centred care
Diversity and Cultural Awareness
Person centre approach
Pressure care awareness
Dignity in care
Equality and Diversity
Every service user has unique, individual requirements and our support workers are encouraged to take training courses specific to their service users' health conditions – for example dementia, stroke and multiple sclerosis.